tk66 Privacy Policy – How We Protect Your Personal Data

01 Introduction

This Privacy Policy explains how tk66 collects, uses, stores and protects the personal data of players who use the tk66 platform, including the website at tk66.casino and the tk66 mobile app. It applies to all registered players and to visitors who browse the platform without registering.

tk66 is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust us with sensitive information — including payment details and identity documents — and we take that responsibility seriously. This policy is written in plain language so you know exactly what is happening with your data at every stage.

By registering an account on tk66 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside the tk66 Terms and Conditions, which are available at tk66.casino/terms-conditions.

02 Data We Collect

tk66 collects personal data in two categories: information you provide directly and information collected automatically when you use the platform.

Information you provide directly:

• Full name as it appears on your national ID or passport.
• Mobile phone number used for registration and payment.
• Date of birth, used to verify that you meet the minimum age requirement of 18.
• Account password (stored in encrypted form — tk66 staff cannot see your password).
• Identity verification documents when requested, such as a copy of your NID card.
• Communication preferences and any messages you send to the tk66 support team.

Information collected automatically:

• Device type, operating system and browser version.
• IP address and approximate geographic location.
• Pages visited, time spent on the platform and game activity logs.
• Session data including login times and duration.
• Technical error logs used to diagnose and fix platform issues.

03 How We Collect Your Data

tk66 collects your personal data through the following channels:

• During the account registration process on the tk66 website or app.
• When you make a deposit or withdrawal via bKash, Nagad or Rocket.
• When you contact the tk66 support team via live chat or email.
• Automatically through cookies and session tracking technology when you browse the platform.
• Through identity verification processes when you submit documents to confirm your age or identity.
• When you participate in promotions, tournaments or surveys on the tk66 platform.

tk66 does not purchase personal data from third-party data brokers or marketing companies. All data we hold about you comes directly from your interactions with the tk66 platform.

04 How We Use Your Data

tk66 uses your personal data for the following purposes:

• To create and manage your tk66 player account.
• To process deposits and withdrawals in Bangladeshi Taka via your chosen mobile payment method.
• To verify your identity and age in compliance with our responsible gaming obligations.
• To detect and prevent fraud, money laundering, bonus abuse and other prohibited activities.
• To provide customer support and respond to your queries and complaints.
• To send you account-related notifications such as deposit confirmations and withdrawal updates.
• To send promotional offers and bonuses if you have opted in to marketing communications.
• To improve the tk66 platform based on how players use it, using aggregated and anonymised analytics data.
• To comply with legal and regulatory obligations applicable to online gaming platforms.

05 Sharing Your Data

tk66 does not sell your personal data. We share data with third parties only in the following limited circumstances:

• Payment processors: We share the minimum necessary data with bKash, Nagad and Rocket to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification providers: When you submit identity documents, these may be processed by a third-party verification service operating under strict data protection agreements with tk66.
• Legal and regulatory authorities: tk66 may be required by law to share data with government agencies, law enforcement or regulatory bodies. We will only do so when legally compelled and will inform you where permitted by law.
• Fraud prevention services: Aggregated or anonymised data may be shared with fraud detection services to protect the platform and all players.

All third parties with whom tk66 shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to tk66.

06 Payment Data

When you make a deposit or request a withdrawal on tk66, your transaction is processed through your chosen mobile banking provider — bKash, Nagad or Rocket. tk66 does not store your full mobile banking PIN or account credentials on our servers.

Transaction records — including amounts, dates and payment method references — are retained by tk66 for a minimum of five years in accordance with financial record-keeping obligations. These records may be reviewed in the event of a dispute, fraud investigation or regulatory audit.

07 Cookies and Tracking

tk66 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your language and display preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: Used to understand which pages and games are most popular, how long players spend on the platform and where technical issues occur. This data is aggregated and anonymised.
• Security cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.

tk66 does not use third-party advertising cookies or tracking pixels that follow you across other websites. You can manage or delete cookies through your browser settings at any time, though disabling essential cookies may affect your ability to use the tk66 platform normally.

08 Data Retention

tk66 retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies:

• Account data and identity documents are retained for a minimum of five years after account closure.
• Transaction records are retained for a minimum of five years in line with financial record-keeping requirements.
• Support communications are retained for two years after the conversation is closed.
• Game activity logs are retained for two years and then anonymised for analytical purposes.

After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request deletion of your data before the retention period has expired, we will delete what we are legally permitted to delete and explain clearly what we are required to retain and why.

09 Security Measures

tk66 takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your information:

• All data transmitted between your device and the tk66 platform is encrypted using TLS (Transport Layer Security).
• Passwords are stored using one-way cryptographic hashing — tk66 staff cannot see your password in plain text.
• Access to personal data within the tk66 organisation is restricted to staff who need it to perform their job functions.
• Our servers and databases are protected by firewalls, intrusion detection systems and regular security audits.
• We conduct periodic reviews of our data security practices and update them in response to emerging threats.

While tk66 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, tk66 will notify affected players as quickly as possible and take immediate steps to contain and investigate the incident.

10 Your Data Rights

As a tk66 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a clear description of your request.

tk66 will respond to all data rights requests within 7 business days. In complex cases we may require up to 30 days, and we will inform you if this is the case. We may need to verify your identity before processing a request to ensure we are releasing data to the correct person.

11 Minors

tk66 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on tk66 using false information, please contact us immediately at [email protected]. We will investigate and close the account, deleting any associated personal data as quickly as possible.

tk66 uses age verification checks during the registration process and reserves the right to request identity documents at any time to confirm that a player meets the minimum age requirement.

12 Changes to This Policy

tk66 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that affect how we use your personal data, tk66 will notify registered players via the mobile number or email address associated with their account. Continued use of the tk66 platform after a policy update constitutes acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how tk66 handles your personal data, please get in touch with us through the following channels:

• Email: [email protected]
• Live chat: available in your account dashboard during Bangladesh Standard Time business hours.
• FAQ: visit the tk66 FAQ page for answers to common privacy-related questions.

We take all privacy queries seriously and aim to respond within a few hours during normal operating hours. For urgent matters relating to suspected unauthorised access to your account or a potential data breach, please use live chat for the fastest response.